Encryption platform we use for end-to-end encryption
All end-to-end encryption is done via Red Bull E-Mail Protection Service Platform that supports S/MIME, PGP/OpenPGP and a secure Webmail Fallback - the platform can be found on securemail.redbull.com.
Fore more information which encryption and signing protocols we support - see "Which standards do we offer and why".
Fore more information how S/MIME / PGP / OpenPGP encryption and key exchange work in general - see "Encryption - How does it work?"
How to send us an S/MIME encrypted E-mail (End-to-End Encryption on Mail Object Layer)
For sending us an encrypted E-mail you need the public key (certificate) of your Red Bull contact first.
1. How to receive the certificate (including public encryption key) of your Red Bull contact?
There are two possibilities to receive the certificate of the intended Red Bull recipient:
- a)Red Bull employee sends you a signed E-mail and you can extract the corresponding certificate If you Red Bull contact sends you a signed E-mail you can extract the corresponding certificate in Outlook directly or alternatively if your company uses a Enterprise Encryption Gateway it will be likewise extracted automatically.
- b)Retrieving the public key via the securemail.redbull.com portal You can also directly request the public key of your Red Bull contact via the Red Bull E-Mail Protection Platform . This is especially important if you want to send even the initial communication with your Red Bull contact in encrypted form.
Click on Request Public key and input your E-mail address and the E-mail address of you Red Bull contact.
(Attention: You will only receive an E-mail with the corresponding key if the Red Bull User exists and has a public key assigned)
If keys were found it will be acknowledged.
The public keys of you Red Bull contact will be sent to you via signed E-mail.
2. Trust the certificate if necessary and map it to your addressbook
If you company uses a centralized E-mail encryption gateway, this steps will be probably done for you automatically. Otherwise you have to do the steps in your E-mail client.
For detailed information how to extract a certificate and import into Outlook see the following Guide: "SMIME Key Exchange with Red Bull - Manually Extract a Certificate. "
3. Now you can send us an encrypted E-mail
Use the encrypt E-mail functionality on your E-mail client or enterprise E-mail encryption gateway to trigger the E-mail encryption with us.
How to request a S/MIME encrypted E-mail from us (End-to-End Encryption on Mail Object Layer)
If you want that we securely communicate with you using S/MIME encryption - especially for initial communication - we need your public key (certificate) first.
1. How to send us your S/MIME certificate (public encryption key)?
- a)Send us a signed E-mail to:
- b)Upload the public key via the securemail.redbull.com portal if you already have an registered account
We then centrally collect you certificate and public key and our employees can use it for encrypting S/MIME E-mails to you.
You can also directly upload the public key via the Red Bull E-Mail Protection Platform . If you do not have an account yet you can ask your Red Bull contact or contact us at:.
2. After certificate exchange your Red Bull contact should be able to send you encrypted E-mails
How to request a PGP/OpenPGP encrypted E-mail from us (End-to-End Encryption on Mail Object Layer)
1. Inform us that you want specifically use PGP/OpenPGP for E-mail encryption
Please inform us at that you want specifically use PGP/OpenPGP for certain Red Bull contacts
2. How to send us your PGP/OpenPGP public encryption key?
- a)Send us a PGP/OpenPGP signed E-mail to:
- b)Upload the public key via the securemail.redbull.com portal if you already have an registered account
We then centrally collect you certificate and public key and our employees can use it for encrypting PGP/OpenPGP E-mails to you.
You can also directly upload the public key via the Red Bull E-Mail Protection Platform. If you do not have an account yet you can ask your Red Bull contact or contact us at .